Privacy Policy
1. Introduction
Welcome to the Privacy Policy of Pathfinderr, a dedicated local tuition center in Varkala providing both offline and online classes. This policy explains in detail how we handle your personal information collected through our website, pathfinderr.in, and in the course of providing our services. Your privacy is of utmost importance to us, and we are committed to protecting the personal data you entrust to us. By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
We collect personal information to effectively communicate with you, process registrations for both offline and online classes, provide our educational services, and improve our website. The types of information we collect include:
- Contact Form: When you reach out to us via our contact form, we collect your name, phone number, email address, and the content of your message to address your inquiries.
- Registration Form: For enrolling in our tuition classes (both offline and online), we collect the student's name, parent/guardian's phone number, and the student's current class to manage the registration process and student records. For online classes, we may also collect information related to your device and internet connection to facilitate the online learning environment.
- Website Analytics: We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referring website, pages you visited, the time spent on those pages, and other usage data. This information helps us understand how users interact with our website and improve its functionality and content.
3. How We Use Your Information
The information we collect is used for specific and legitimate purposes, including:
- Communication: To respond to your inquiries about our offline and online courses, schedules, fees, and any other details you may need.
- Service Provision: To manage student registrations for both offline and online classes, maintain academic records, deliver our tuition services effectively, and provide access to online learning platforms.
- Updates and Offers: To inform you about new courses (both offline and online), special offers, events, and important updates related to Pathfinderr and Karma PSC Academy.
- Website Improvement: To analyze website usage data to understand user behavior, identify trends, and enhance our website's functionality, content, and user experience. This includes optimizing our website for different devices and improving page load times.
- Technical Support: For online classes, we may use your device and connection information to provide technical support and ensure a smooth online learning experience.
4. Sharing of Your Information
To better serve your educational needs and for administrative efficiency related to both our offline and online offerings, we may share your personal information with our parent company, Karma PSC Academy, a reputable PSC coaching center also located in Varkala. This sharing allows us to coordinate services, provide comprehensive information about educational opportunities, and streamline our operations. We ensure that any shared data is handled with the same level of care and respect for your privacy as outlined in this policy.
We may use third-party analytics providers to help us analyze website traffic and usage. These providers may have access to your website usage data but are typically obligated to maintain the confidentiality of this information.
We will not share your personal information with any other third-party organizations for marketing purposes without your explicit consent, unless required by law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure related to both our offline and online operations. Our website is secured with HTTPS through Cloudflare, ensuring that data transmitted between your browser and our server is encrypted. While the data collected through our forms is stored in Google Sheets via secure scripts, we implement internal procedures to safeguard this data. For online classes, we utilize secure platforms and take precautions to protect your learning environment.
Please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain the personal information collected through our forms for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining যোগাযোগ history, managing student records, and providing ongoing information about our services. Due to the nature of our educational services and the potential for returning students or ongoing inquiries, we may retain this information perpetually.
7. Your Rights Regarding Your Data
You have certain rights regarding your personal data, whether collected for offline or online services, or through your website usage. These include:
- Right to Access: You have the right to request information about the personal data we hold about you.
- Right to Rectification: If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request its correction.
- Right to Erasure (Deletion): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable). To request the deletion of your information, please contact us via email at [email protected].
- Right to Object: You may have the right to object to the processing of your personal data in certain circumstances, including the collection of website analytics data.
To exercise any of these rights, please contact us at the email address provided below. We will respond to your request in accordance with applicable data protection laws.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices related to our offline classes, online classes, or website usage, please do not hesitate to contact us. You can reach us by emailing us at [email protected]. We are committed to addressing your inquiries promptly and transparently.